Insights From Every Conversation, Delivered Faster

Meghnad is a VoC accelerator that transforms large-scale customer interactions into clear and actionable signals that help CX, Product, Growth and Sales teams move faster and make sharper decisions.

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How It Helps Your Business Grow

An overview of how this solution fits into your organization’s growth journey.

Hear Every Customer

Understand conversations from calls, chats, emails, and reviews in 35+ languages with consistent, high-quality comprehension.

Understand
Real Intent

Go beyond keywords. Meghnad identifies meaning, themes, and intent based on the full context of conversations.

Get Insights
That Matter

Tune Meghnad to your products and CX priorities so every insight connects directly to a business action.

Move Faster
with Insights

Reduce analysis time by up to 70 percent through automated classification, theme detection, and root-cause identification.

Scale without Slowdowns

Handle high-volume conversation spikes reliably and maintain steady decision-making speed during peak periods.

Protect
Customer Trust

Keep customer data encrypted, compliant, and entirely governed throughout the entire workflow.

From Conversations to Insights

Explore how MEGHNAD transforms unstructured conversations into actionable business intelligence.

Accelerating Decision Making

70%
faster insights for CX, complaints

Improving Operational Efficiency

20%-30%
lower effort across analytics workflows

Enhancing Analytical Precision

30%-40%
better issue and intent classification

Real Results from Our Partners

L

Leading Telco

E-commerce

CHALLENGE

Client was drowning in exit-survey calls and couldn’t act fast enough to stop customer churn.

SOLUTION

MEGHNAD converted thousands of exit-survey calls into churn insights for targeted retention.

RESULTS ACHIEVED
20%
reduction in churn
80%
faster time to insight
A

American Financial Services Provider

E-commerce

CHALLENGE

Key economic-confidence signals were buried in long-form responses, making it hard to extract actionable insights.

SOLUTION

MEGHNAD automated deep analysis of long-form survey data, revealing the economic-confidence drivers

RESULTS ACHIEVED
70%
cost reduction
75%
faster turnaround
L

Leading Telco

E-commerce

CHALLENGE

Client was drowning in exit-survey calls and couldn’t act fast enough to stop customer churn.

SOLUTION

MEGHNAD converted thousands of exit-survey calls into churn insights for targeted retention.

RESULTS ACHIEVED
20%
cost reduction
50%
faster time to insight

Built for Every Team

 From customer experience to product management teams are reaping the benefits.

Customer Experience

Elevate service quality by diagnosing issues faster and acting before problems escalate.

  • Early Churn Signals
  • Conversation Quality Monitoring
  • Friction Point Detection

 Product Management

Build the right features by grounding product decisions in real customer voice at scale.

  • Feature Request Mining
  • Release Feedback Intelligence
  • UX & Journey Pain-Point Detection

Marketing & Growth

Strengthen campaigns and brand perception through continuous insight into customer reactions

  • Campaign Performance Insights
  • Offer & Messaging Feedback
  • Brand Perception Tracking

Sales & Revenue

Grow pipeline and improve conversion by understanding buyer intent in every interaction.

  • Lead Intent Scoring
  • Win / Loss Pattern Analysis
  • Competitive Signal Tracking

Ready to Listen, Adapt, and Lead with Real-Time VoC Insights?

Discover why leading enterprises are turning to VoC intelligence with MEGHNAD.

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